Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

• Full name
• Email address
• Password (encrypted and not visible to us)
• Phone number (optional now, required later for counseling reminders)
• Messages or questions you submit through contact or counseling forms
• Booking details such as preferred date/time for sessions

B. Account Information

When you register for an account (for courses or access to content), we collect:

• Login credentials
• Account activity
• Course progress

C. Payment Information

Payments for counseling or course access are processed securely through Stripe.

We do not store or have access to your full credit card information.

D. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Referring pages
• Cookies and tracking data for analytics and user experience

This data helps us operate and improve our website.

2. How We Use Your Information

We may use your information to:

• Provide counseling services
• Process bookings and payments
• Respond to inquiries
• Improve user experience
• Send reminders or confirmations for sessions
• Deliver course access and updates
• Maintain website security and performance
• Send occasional emails about new content or announcements (you may opt out at any time)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with:

• Stripe, for secure payment processing
• Email/SMS service providers, to send reminders or communication
• Analytics providers, to understand website performance

All third-party providers comply with privacy and security standards.

4. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences
• Maintain login sessions
• Improve website performance
• Analyze traffic patterns

You may disable cookies through your browser settings, but some features may not function correctly.

5. Data Security

We use industry-standard measures to protect your data, including:

• SSL encryption
• Secure servers
• Encrypted passwords
• Limited access to personal data

However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Alimah Insights does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us personal data, please contact us immediately.

7. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Correct inaccuracies
• Request deletion of data
• Opt-out of marketing emails
• Disable cookies

To make a request, contact us at:

alimahinsights@gmail.com

8. Changes to This Policy

We may update this Privacy Policy occasionally. The "Last Updated" date reflects changes.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

alimahinsights@gmail.com